Title:  MT Salesman

Job Summary

Salesman is responsible for conducting the field sales operations. He / She applies sales knowledge and techniques to achieve his sales targets. He / She manages customer relationship through outstanding customer service and timely issue resolution.

Job Responsibilities

Key Area

Key Responsibilities

Sales Operations

• Follow the daily route plan to make customer visits
• Discuss the sales order requirement with customer and take sales order. Make an audit of customer’s stock to identify requirement.
• Provide inputs on competitors’ promotions, pricing, and sales trends to Sales Supervisor
• Put order on HHD
• Submit the orders to Sales Coordinator and clarify if there are any queries
• Attend the daily endorsement session with the sales supervisor.
• Handle customers professionally and address their queries efficiently
• Coordinate with logistics team to ensure timely delivery of customer orders
• Handle customers’ complaints regarding return goods by gathering required information and submitting it to the logistics team for necessary action

Promotions Implementation

• Ensure that the sales promotions are implemented effectively and as per agreement by the customer
• Raise concerns on lack of support from key account customers or non-compliance with the sales supervisor as per the Business Development Agreement
• Ensure capturing the hot display spots for the off shelve displays

Key Result Areas (KRAs)

• Sales targets achievement
• Stock availability
• New Customers Acquired
• Adherence with route plan
• Quality of customer service

Key Interfaces of the role

Internal Interface

• Sales Team
• Logistics team
• Warehouse Team
• Accounts

External Interface

• Customers

Key Competencies

Technical Competencies

• Product & Competitor Knowledge
• Sales Planning & Execution
• Customer Management
• Sales Reporting and Documentation

Professional Competencies

• Negotiation Skills
• Communication Skills
• Teamwork and Collaboration
• Result Orientation

Job Specification

Essential Requirements

Desirable Attributes

Educational Qualifications

• Secondary Education

Bachelor’s degree is preferred

Professional Qualifications

• Excel and email basics

Experience

• 2 years of experience in sales in FMCG sector

Any Others

• Proficiency in written and verbal Arabic and English language

• Saudi Citizen