Title:  HORECA Salesman

Core Job Information

Job Title

HORECA Salesman

Function

Sales Department

Location

Respective Branch Office

Sub-function

Sales – HORECA

Band / Level

Officer

Reports To

(Job title/Band)

HORECA Supervisor

Direct Reports

 (if any)

N/A

Job Summary

Salesman is responsible for conducting the field sales operations. He / She applies sales knowledge and techniques to

achieve his sales targets and collection targets. He / She manages customer relationship through outstanding customer

service and timely issue resolution.

Job Responsibilities

Key Area

Key Responsibilities

Sales Operations

• Follow the daily route plan to make customer visits

• Discuss the sales order requirement with customer and take sales order. Make an

audit of customer’s stock to identify requirement

• Provide inputs on competitors’ promotions, pricing, and sales trends to Horeca

Supervisor

• Implement the sales promotions effectively as per directions

• Submit the orders to Sales Coordinator and clarify if there are any queries

• Prepare and share the daily status report to Horeca Supervisor

• Handle customers professionally and address their queries efficiently

• Coordinate with logistics team to ensure timely delivery of customer orders

• Handle customers’ complaints regarding return goods by gathering required

information and submitting it to the logistics team for necessary action

Collections

• Follow-up with customers regularly for achieving the collections targets

• Raise concerns to the supervisor in case of overdues or collection issues

• Prepare and share the collection status report

• Submit cash and checks to cashier along with supporting to ensure accurate

accounting of collections

Key Result Areas (KRAs)

• Sales targets achievement

• Collection targets achievement

• New Customers Acquired

• Adherence with route plan

• Quality of customer service

Key Interfaces of the role

Internal Interface

• Sales Team
• Supply Chain
• Warehouse Team
•  Accounts

External Interface

• Customers

Key Competencies

Technical Competencies

• Product & Competitor Knowledge
• Sales Planning & Execution
• Customer Management
• Sales Reporting and Documentation

Professional Competencies

• Communication Skills
• Teamwork and Collaboration
• Result Orientation

Job Specification

Essential Requirements

 

Desirable Attributes

Educational Qualifications

• Secondary Education

Professional Qualifications

Experience

• 2 years of experience in sales in FMCG

Sector.

Any Others

• Proficiency in written and verbal Arabic

and English language.

• Saudi Citizen