Title:  TT Salesman

Core Job Information

Job Title

Salesman – Traditional Trade

Department

Sales

Location

Respective Branch Office

Sub-department

Traditional Trade

Band / Level

Professional

Reports To

(Job title/Band)

Sales Supervisor

Direct Reports

 (if any)

Job Summary

Salesman is responsible for conducting the field sales operations. He / She applies sales knowledge and techniques to achieve his sales targets and collection targets. He / She manages customer relationship through outstanding customer service and timely issue resolution.

Job Responsibilities

Key Area

Key Responsibilities

Sales Operations

• Follow the daily route plan to make customer visits
• Discuss the sales order requirement with customer and take sales order. Make an audit of customer’s stock to identify requirement
• Provide inputs on competitors’ promotions, pricing, and sales trends to Sales Supervisor
• Implement the sales promotions effectively as per directions
• Submit the orders to Sales Coordinator and clarify if there are any queries
• Prepare and share the daily status report to Sales Supervisor
• Handle customers professionally and address their queries efficiently
• Coordinate with logistics team to ensure timely delivery of customer orders
• Handle customers’ complaints regarding return goods by gathering required information and submitting it to the logistics team for necessary action

Collections

• Follow-up with customers regularly for achieving the collections targets
• Raise concerns to the supervisor in case of overdue or collection issues
• Prepare and share the collection status report
• Submit cash and checks to cashier along with supporting to ensure accurate accounting of collections

Key Result Areas (KRAs)

• Sales targets achievement
• Collection targets achievement
• New Customers Acquired
• Adherence with route plan
• Quality of customer service

Key Interfaces of the role

Internal Interface

• Sales Team
• Supply Chain
• Warehouse Team
• Accounts

External Interface

• Customers

Key Competencies

Technical Competencies

• Product & Competitor Knowledge
• Sales Planning & Execution
• Customer Management
• Sales Reporting and Documentation

Professional Competencies

• Communication Skills
• Teamwork and Collaboration
• Result Orientation

Job Specification

Essential Requirements

 

Desirable Attributes

Educational Qualifications

• Secondary Education

Professional Qualifications

Experience

• 2 years of experience in sales in FMCG sector

Any Others

• Proficiency in written and verbal Arabic and English language

• Saudi Citizen