Title:  Wholesale Supervisor

Job Summary

GT Regional Supervisor is responsible for managing the field sales operations and planning. He motivates, guides and provides daily plans to the salesmen to achieve their sales targets. He assists General Trade channel manager in sales planning and oversees customer service and issue resolution. In addition, his will be the subject matter expert regarding the branch’s customers, distribution, team moral and collection

Job Responsibilities

Key Area

Key Responsibilities

Plan and Manage Daily Sales Operations

• Guide salesmen to provide best-in-class execution & customer services.
• Collaborate with merchandising supervisor to provide best-in-class execution & customer services.
• Monitor daily sales activities to drive sales target achievement for all the brands.
• Monitor the daily sales and collection performance of the team.
• Achieve the targeted number of customers per salesman
• Prepare daily sales plans and route plans for Salesmen aligned with the monthly sales plan shared by Regional manager / Channel manager.
• Ensure efficient utilization of sales workforce by seeking and reviewing their daily status reports
• Ensure that client addition and sales order data is updated accurately in the system and follow-up for order processing with other teams when required
• Ensure that the salesforce understand and follow the standard operating procedures relating to sales activities
• Support and direct sales team for cross-selling and up-selling of Mayar’s products.
• Provide “competitors monitoring” analytic reports for the region and present it to his/her manager.

Sales Promotions Planning and Implementation

• Plan the needed promotions for your customers with proper alignment with the channel manager and the Trade marketing manager
• Manage implementation of promotions and campaigns by providing necessary guidelines to the sales team
• Visit the stores regularly to manage customer relationships and provide inputs on Mayar’s product display

Team Management

• Manage the daily, monthly, quarterly and annual performance appraisal of the salesmen and the sales supervisors
• Train and mentor salesmen and supervisors on the sales fundamentals and techniques, and motivate them to achieve the sales targets
• Accountable for handling all the supervisory tasks related to attendance & leave management, career development, work assignment, review and feedback

Key Result Areas (KRAs)

• Sales Target Achievement for the branch and salesmen
• Timeliness and Quality of Sales Promotions Implementation in the respective area/branch
• Quality of Customer Service and Customer Relationship Management

Key Interfaces of the role

Internal Interface

• Sales Team
• Merchandising team
• Sales support Manager
• Trade Marketing Manager
• Accounts
• Marketing

External Interface

• Customers

Key Competencies

Technical Competencies

• Product & Competitor Knowledge
• Sales Planning & Execution
• Customer Management
• Sales Performance Tracking
• Sales Reporting and Documentation

Professional Competencies

• Negotiation Skills
• Communication Skills
• Teamwork and Collaboration
• Result Orientation

Job Specification

Essential Requirements

Desirable Attributes

Educational Qualifications

• Bachelor’s degree in Business Administration with Sales/ Marketing Majors.

• Master’s degree in Business Administration with specialization in Sales/ Marketing.

Professional Qualifications

Experience

• 5+ years of experience in Sales & Marketing including 1 years of experience in Sales supervisor role at the respective area at an FMCG company.

Any Others

• Proficiency in written and verbal Arabic and English languages.

• Saudi Citizen